Last updated: August 30, 2026
These terms govern your use of RayoSparkles Services LLC's ("RayoSparkles," "we," "us") website and booking platform to request a quote or book a cleaning service. By booking with us, you agree to these terms.
Every quote and booking is a guest flow — we don't offer or require a client account or login. Each booking is tied to the contact and address details you provide at the time you book.
Your total price is always your selected service tier's base price plus the price of any extras you add, calculated and shown to you before you book. The same pricing engine is used everywhere a price is shown on this site, so the quote calculator and the booking form will never disagree on your price.
A deposit is due at the time of booking to secure your date — the exact percentage is shown to you at checkout and in your booking confirmation, since it's a setting we can adjust and is never something we'd change on you after the fact for a booking you've already made. The remaining balance is due immediately upon completion of your cleaning, payable through a secure payment link sent in your completion email. We never expose that link, or ask for balance payment, before your job is complete.
A deposit payment places your booking in Pending status — it is not yet confirmed. Our team reviews every new booking before accepting it; you'll receive a separate confirmation email once your job is officially accepted.
To change your date, email info@rayosparkles.com with your preferred new date. We'll confirm availability and update your booking — rescheduling isn't a self-service flow, since every date change is checked against real capacity by a member of our team.
See our Refund & Cancellation Policy for how deposit refunds work.
All payments are processed by Square through Square's own secure, hosted checkout. We never receive or store your card details.
We only take bookings within our published service area, and only for dates our calendar shows as available. A date that's no longer available when you complete checkout will be flagged so you can choose another.
We may update these terms from time to time. Changes will be posted here with an updated "Last updated" date. Continuing to use our booking platform after a change means you accept the updated terms.
Questions about these terms can be sent to info@rayosparkles.com.
